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CALL US INSTEADAt Gro Clinics, we have over 10 years of experience in hair treatments across Australasia, including at our New Zealand clinic. We’ve built a dedicated and committed team ready to offer prescription haircare, regenerative treatment and FUE hair transplants right in the heart of Auckland.
Call us today to book a free 15-minute discovery call to talk through your hair loss concerns and the options available, with a hair growth advisor. If you’d benefit from a hair transplant, your MCNZ-registered doctor will confirm a procedure plan for you and perform the procedure personally.
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General information to help you prepare. It is not a medical or suitability assessment.
Everyone's hair loss is different, so we offer more than one path forward.
Our doctors tailor your hair loss treatment to your unique scalp condition and needs, to ensure not just the procedure, but the recovery process is suitable to you and your lifestyle. Get in touch with us to book a 15-minute, no-obligation discovery call to determine your hair loss condition and see if you are compatible with a hair transplant.
Gro MCNZ-registered doctors
250+ procedures in Auckland in 2025Performed at Gro Clinics Auckland, not the network.
Fifty million hairs transplantedOver a decade of care. Your case isn't new to us.
Presented at the ISHRS World CongressDr Leo Chong, two presentations, October 2026.
Free follow-up for up to 18 monthsWe don't disappear after the day.
Sometimes the best advice we can give is not to proceed with a hair transplant.
It’s worth saying plainly:
Your donor area is finite, so every follicle needs to be planned carefully. If your hair loss has not stabilised, or a procedure is unlikely to serve you well long term, we will let you know right away. Sometimes the right outcome is a treatment plan, but sometimes it can be better to wait.
Book a free 15-minute discovery callThe results pictured aren’t from a network gallery. These are New Zealand cases, performed by New Zealand registered doctors. To protect our patients’ privacy, all public before-and-after imagery is strictly limited to the localised treatment area.
Individual results vary. Unretouched photos of Gro Clinics patients, shown with written consent. Results relate to each individual and may not reflect your own. Procedures carry risk. Patient numbers based on Gro Clinics' internal data across Australia and NZ, 2014 to 2025.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Results vary between individuals. All procedures carry risk.
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Our MCNZ-registered doctors offer a wide spectrum of hair care services, all medically guided:
We use a refined Follicular Unit Extraction method focused on precise follicle placement designed to match your natural hair patterns.
Prescription haircare treatments are available following a consultation with a doctor to assess suitability.
Other treatments at Gro Clinics include Growth Factor Therapy, Platelet Rich Fibrin, Scalp Microneedling, Low Level Light Therapy and more.
“Everyone who walks through our doors is different. Every person who comes to Gro is treated as exactly that: an individual.”
Dr Leo Chong and Dr Jack Yeoman are committed to meeting our clients’ hair care needs, whatever their stage of hair loss. From our Auckland clinic, we bring prescription haircare, regenerative treatments and precision hair transplants together under one roof. We make sure your treatment plan fits you, not what sells the most.
Our comprehensive level of care includes:
Hair restoration procedures vary in cost depending on your individual needs and our recommendations. To help you with your procedure, we offer flexible payment options for eligible patients, with all treatment offers subject to medical assessment and approval.
Book a free 15-minute discovery callGro Clinics works with Nova Medical to offer flexible payment terms.
Eligibility criteria apply. Lending is subject to third-party approval. Your hair growth advisor can walk you through available options and help you apply.
Gro Clinics works with Q Card to offer flexible payment terms.
Eligibility criteria apply. Lending is subject to third-party approval. Your hair growth advisor can walk you through available options and help you apply.
One of the most crucial factors in the cost of your procedure is the number of hair grafts you may need, as each individual graft can add to the total cost of your transplant. At Gro, the number of grafts you may need is determined by one of our leading MCNZ-registered doctors. They will outline your new hairline to suit your facial features, anticipate future hair loss and assess your donor area and general follicle health.
Hair transplants at Gro Clinics Auckland are performed by Dr Leo Chong and Dr Jack Yeoman, both registered with the Medical Council of New Zealand, and both focus on hair restoration. The doctor who reviews your case and confirms your plan is the doctor who performs your procedure.
Hair Transplant Doctor
“I design every hairline around the individual, not a template. My job is to plan it carefully and make sure you understand your options before you decide.”
Hair Transplant Doctor
“Every procedure day starts with the plan: hairline, density, what we’re prioritising. Once that’s agreed, the rest is precision: every graft at the right angle and depth.”
Last year, Gro invested more than $500,000 in training, research and development, reflecting our commitment to continually investing in our expertise and standards of care.
Our hair transplant doctors and support nurses also receive internal training in our Precise Follicle Placement (PFP) technique, a refinement of Follicular Unit Extraction (FUE). This approach is designed to support natural-looking hair density, follicle angles and growth direction through three key principles:

Precise Follicle Placement: Each graft is placed individually using single and multi-implanters, allowing the angle, depth and direction of each follicle to be carefully controlled.
Donor Area Preservation: We use a refined extraction punch to remove grafts while aiming to minimise the impact on surrounding tissue. This approach is intended to help preserve the donor area for potential future procedures.
Careful Planning: We plan hairlines with long-term hair loss patterns in mind, helping to guide decisions that consider how hair loss may progress over time.
Training in the PFP technique supports a consistent approach to care, with guidance and support before, during and after your procedure.
PFP is Gro's internal method under the broader FUE category and may not lead to different clinical outcomes. Results vary from person to person.
We know how important the new hairline is. That’s why all hairlines are planned by our doctors. Our process in creating a new natural-looking hairline balances a few factors:
Your hair restoration goals: You will work collaboratively with your doctor on the hairline you have in mind.
Your facial proportions: Your doctor has the expertise to guide the right hairline to suit your face.
Any long-term hair loss: Your hairline will be designed with your underlying cause in mind to support your long-term hair restoration plan.
The natural ageing process: The hairline will be designed with an aim to suit you today and as you age.

Our hair transplantation method focuses on single follicular unit extraction and careful placement. We use a refined extraction punch to remove grafts from your donor area with the aim of minimal impact to the surrounding tissue.
Every graft is individually placed using single and multi-implanters, allowing us to control the angle, depth, and direction of each follicle. Our doctors are trained internally on this refined approach to FUE, which is designed to minimise visible scarring.

Our team provides ongoing aftercare for 18 months after your procedure. Our support includes a step-by-step recovery guide to help you manage the crucial early recovery window, continuous monitoring and medical assessments performed by an MCNZ-registered doctor to determine how your recovery is progressing.
During the initial period, there may be some swelling, redness and tenderness at the transplantation site. Then, within 3-4 weeks, you may also notice some shedding due to shock loss. With our ongoing support, you can reach out to us at any point with any questions or concerns you may have, or book a follow-up appointment at any time.

Our team is committed to fast responses to all enquiries.
Three simple ways to connect with us and discuss your hair growth include:
Use our online calendar to choose a time for your discovery call that works for you.
Complete our online form and our team will get back to you promptly.
Give us a call, and we’ll answer any questions we can or arrange a dedicated time to discuss your needs in more detail.
09 870 1760A plain description of the day, in the order it happens, so you know what you are agreeing to before you agree to it.
Your doctor plans a soft, subtly irregular front edge with finer single hairs at the leading line, sets the angle and direction so transplanted hair follows the hair around it, and distributes density across the whole treated area rather than banking it into a front strip.
Before anything is extracted, your doctor maps the donor area and plans where grafts are taken from, spreading extraction across it rather than drawing heavily on one region. Donor hair does not renew, so how it is spent is decided first, with the areas you may want to treat later in mind.
Between extraction and placement there is a window where grafts are out of the scalp. During that time they may be held in Hypothermosol, a medical-grade solution originally developed for organ transplant procedures, intended to help keep grafts viable. Keeping that window short and controlled is part of the plan, not an afterthought.
Each graft is placed by your treating doctor using a precision placement device that creates the site and places the follicle in one motion, keeping direct control of angle, depth and direction at the moment of placement. Smaller instruments mean less trauma to the scalp and typically a gentler recovery.
Individual results vary. All procedures carry risk.
We take care of our clients long after the day of the procedure. Our doctors provide post-procedure support with consistent follow-ups to monitor results and potential symptoms for up to 18 months after your procedure.
Our hair transplant method is designed to minimise visible scarring and improve coverage and hair density with gradual improvement over time. However, as natural hair growth may be disrupted during extraction and implantation, experiences during the recovery period may vary.
The recovery period may last between 1-6 months, depending on individual factors and temporary shedding, known as hair transplant shock loss, may occur.
"This temporary shedding phase is called shock loss. It usually happens in the first two to eight weeks after a hair transplant. The follicles remain healthy, and new hair growth may begin around three to four months."
The research in our shock loss article suggests it’s a completely normal physiological and stress-induced response that causes the follicles to prematurely enter the resting phase of the growth cycle. The visible hair falls out whilst the root remains intact, and the hair typically returns to a healthy growth cycle.
At Gro, we aim to keep you prepared with the right guidance and support to help you understand what to expect during shock loss.
If you do experience any unusual symptoms, you can contact your clinical team immediately.
Below is a general overview of our entire process at Gro Clinics. This timeline is based on clinical observations, outcomes and timelines vary between individuals.
Free 15-minute call
A free 15-minute call with a Hair Growth Advisor in Auckland, at the time of your choice. Feel free to ask us any questions and we’ll book the next step if you are eligible for treatment.
Newmarket or video
You will meet with your Hair Growth Advisor for a planning conversation right in our Newmarket clinic. Here, we’ll map out your goals, hair and treatment options. A video consultation is also available if you are outside Auckland.
Clinical assessment
Procedures and prescriptions are only provided after a clinical assessment. Your treating doctor personally reviews your case and confirms the plan with you on the day of the procedure.
Procedure day
Performed start to finish, from extraction to placement, by either Dr Leo Chong or Dr Jack Yeoman, in a clinic built specifically and exclusively for hair restoration.
0 to 3 months
Redness, swelling, shedding and scarring are all normal parts of healing at this stage. We’ll be sure to present you with a full aftercare plan to help support your recovery.
3 to 18 months
Hair growth may gradually develop over this period. Individual results vary. We will stay in contact to support you for the full 18 months with regular check-ins and a dedicated out-of-hours contact number.
Timelines are typical rather than guaranteed. Recovery and regrowth vary between individuals.
Our Newmarket clinic offers in-person procedures and aftercare, with video planning conversations available anywhere in New Zealand.
Experienced hair restoration clinic, with over a decade of results across NZ and Australia. That depth of experience informs every procedure we perform.
10+ years refining FUEWe’ve refined our approach to single-follicle extraction over a period of 10+ years. Our process is designed to increase natural density and minimise visible scarring at the donor site.
Your hairline will be personally planned by one of our MCNZ-registered doctors, not delegated to technicians. You’ll meet your doctor on the morning of the procedure.
Mapped to your faceYour procedure will be mapped to your facial structure, age and growth pattern. The goal is a hairline that works for your natural growth pattern.
Structured payment options are available. Discussed during your consultation.
See payment options
The doctor who confirms your plan is the doctor who performs it. Across the Gro team, doctors have transplanted an average of 2.8 million hairs each.

At Gro, our doctors work only on hair restoration. Gro invested more than $500,000 in practitioner training and research and development last year, because maintaining a dedicated focus requires ongoing investment.
You’ll find Gro Clinics’ New Zealand clinic conveniently located near central Auckland. Our team supports you through the entire process, including the recovery stage, no matter which treatment you choose.
Our doctors answer the questions we frequently get asked:
Still have a question?A hair growth advisor can talk it through with you, or call us on 09 870 1760.
Book a free 15-minute discovery callYes. All hair transplant procedures require a consultation to assess your medical history, hair health and suitability. We start with a free 15-minute discovery call before scheduling a consultation and scalp health assessment.
You may be suitable if you have:
We assess your general health, medical history and scalp before determining your suitability for a procedure.
Hair transplants at Gro Clinics Auckland are performed by Dr Leo Chong or Dr Jack Yeoman, both registered with the Medical Council of New Zealand. Discuss your preferences with your hair growth advisor during the consultation process.
Gro’s New Zealand clinic is at Level 1/96B Carlton Gore Road, Newmarket, Auckland 1050, a few minutes from Newmarket station.
Video consultations are available anywhere in New Zealand, so most of the planning can happen before you travel. Gro also has clinics in Sydney, Melbourne, Brisbane, Gold Coast and Perth.
Yes. All Gro Clinics doctors in our New Zealand clinic are registered with the Medical Council of New Zealand. Registration requirements vary by profession and scope of practice.
Consider the following potential warning signs before committing to a procedure:
At Gro Clinics, treatment plans are personalised, and suitability is assessed before the procedure is recommended.
Some people get good results overseas. Package deals can make the upfront price look lower, so it is worth weighing the whole picture before you book:
Your donor area is finite and does not renew, so a first plan built for the wrong horizon is the one thing a second procedure cannot fully repair. If a correction is needed later, the cost and the care usually sit with you.
The number of grafts depends on the size of the thinning or bald areas, your hair thickness, donor hair quality, scalp health and restoration goals. Your doctor will also consider your age, medical history and the stability of your hair loss before recommending a treatment plan.
As a general guide:
These figures are indicative only. Your doctor will provide a personalised recommendation and no-obligation quote following an assessment.
Yes. Your input is an important part of the hairline design process. Your doctor will guide you towards a natural-looking result that considers your facial features, existing hairline, hair characteristics and long-term restoration goals.
Our PFP approach is designed to create natural-looking results by placing follicles in a way that follows the natural angle and direction of hair growth. The procedure aims to improve hair density and coverage while minimising visible scarring. Individual results vary depending on factors such as donor hair quality, scalp health and the extent of hair loss.
Our PFP method is designed to be minimally invasive, with pain management options available. Some discomfort during recovery, including temporary scalp sensitivity, may occur. Individual experiences and pain thresholds vary.
Initial healing generally occurs over the first few weeks, although complete recovery and a return to unrestricted activities vary between individuals.
You may experience redness, scabbing and swelling during the first one to two weeks. Scabbing typically clears over the following weeks, and temporary shedding of transplanted hair may occur. This is commonly known as shock loss and can be a normal part of the hair growth cycle.
You may need to take time off work and follow activity restrictions during recovery. Your doctor will provide personalised aftercare instructions and guidance on when you can resume normal activities.
Hair growth varies from person to person. Many patients experience temporary shedding during the first few weeks, followed by gradual regrowth from around three to six months. More visible results often develop by 12 months, while crown areas may take up to 18 months to show their full results.
Hair transplants are intended to provide long-lasting results. Transplanted follicles are generally taken from areas that are more resistant to dihydrotestosterone (DHT), a hormone associated with pattern hair loss.
However, results vary, and a transplant does not stop the natural ageing process or prevent hair loss in untreated areas. Longevity can depend on:
Transplanted hair may gradually become finer or turn grey with age. Even 20 years after a transplant, transplanted hair may continue to grow, while surrounding natural hair can continue to thin or recede.
No. A hair transplant cannot guarantee a particular result. Factors such as donor hair quality, procedure technique, individual healing, existing medical conditions and aftercare can influence graft survival and the final appearance.
Your doctor will discuss realistic expectations, potential risks and your suitability before treatment.
Yes, depending on your clinical suitability and underlying conditions. We develop personalised treatment plans and may recommend complementary treatments to support your hair health and restoration goals.
Prescription hair treatments may be recommended alongside a hair transplant to help manage ongoing hair loss and support your overall treatment plan. Some medications may need to be paused for a period after your procedure to allow your scalp to heal.
Your doctor will advise you on which treatments to continue, pause or resume and when to do so. Prescription treatments are available following a consultation and assessment of suitability.
Depending on your clinical assessment and eligibility, our doctors may recommend:
Your doctor can discuss the options most appropriate for your hair health and treatment goals.
At Gro Clinics Auckland, a hair transplant costs from NZ$12,000, with most plans falling between NZ$12,000 and NZ$16,000.
The figure depends on the areas treated, the number of grafts and your individual plan. You are given a clear, exact figure before you decide, with no add-ons afterwards. Payment plans are available through Q Card and Nova Medical, subject to their approval.
Yes. We offer flexible payment options through third-party finance providers. Conditions apply, and your hair growth advisor can discuss available options and eligibility.
Hair transplants for genetic hair loss are generally treated as elective and are not funded by ACC or by most health insurers.
Cover can differ where hair loss follows an injury or a medical condition, so it is worth asking your insurer or ACC directly about your own circumstances.
At Gro Clinics, we provide a no-obligation quote outlining the costs and inclusions of your treatment plan. Depending on your individual plan, inclusions may cover doctor-led hairline design, local anaesthesia where required, the PFP procedure and aftercare.
Fees and inclusions can vary between clinics. Ask for a complete written breakdown of consultation charges, procedure fees, anaesthesia, medications, aftercare and any other potential costs before committing to treatment.
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