Thank you for booking a consultation

Please read the following information carefully to understand your next steps

Step 1: Find your event invitation

Your event invitation was sent to you via email to the address provided during the booking process. This invitation will also automatically create an event in your calendar.

If you cannot find the email and have checked the spam folder,  please message us through one of the support channels or call 1300 787 563


post questionnaire email instructions



Step 2: Join the consultation

Our secure video consultations are hosted by Zoom. Please watch the short video below for instructions on joining a Zoom video meeting.

NOTE: if you are on mobile, you will be required to install the Zoom app. Please make sure you do this before the consultation starts. For desktop users, you can either download the desktop app (recommended) or click on the link to join via the browser. You can find this link after clicking the Zoom link in the event email.

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